In the midst of winter, you might need medical care for a cold, the flu, or even an injury. But getting to the doctor or clinic can be such a hassle, especially during cold and flu season, when temperatures are lower and germs are all around!
At Monrovia Internal Medicine & Primary Care of Duarte, California, we offer telemedicine services to provide you and your loved ones with the urgent care and ongoing support you need, all from the comfort of your home or another remote location.
What can you expect from your first telemedicine appointment, and what will your follow-up care look like? Here’s what Dr. Ulin Sargeant wants her new and existing patients to know about how telehealth treatment works.
How can you use telehealth?
Telehealth treatment uses technology like phone calls and videoconferencing to connect you with credentialed medical providers, like the members of the team at MIMPC. That means you can get expert medical advice, evaluation, and remote treatment, all without having to travel to attend an in-person appointment.
Instead of adjusting your schedule and expending effort to get to our office, you schedule a telehealth appointment at a time that’s convenient for you. All you need is the technology you’ll use to connect with your provider and a well-lit space where you can talk privately and without interruption.
Telehealth can be used for physical and mental health treatment needs including:
- Conditions like pinkeye
- Symptoms like upset stomach or headache
- Minor injuries like sprains
- Mental health symptoms like anxiety or depression
- Colds, flu, and fevers
- Follow-up appointments
- Monitoring for conditions like diabetes
- Prescription medication updates or refills
Dr. Sargeant and her team may ask you to come into the office at some point for testing or in-person examination or treatment as needed. However, you might be surprised at how much of your treatment can be managed remotely!
What to expect at your first appointment
Using telehealth services for the first time can seem intimidating, but when you have all of the information on what to expect, you can relax and receive needed care in comfort, without hassle or stress. MIMPC offers telehealth treatment using video technology. If it works better for you, we can conduct more limited treatment over the phone.
Ideally, it’s good to have a private room for your appointment. If you want a friend or family member to sit in with you to support you during your appointment, that’s fine, too.
We send you detailed instructions prior to your first appointment so you know how to connect with us. Our telemedicine technology lets you talk to your provider in real time, upload images of symptoms or paperwork, and even get prescriptions called in to the pharmacy of your choice.
We start with a review of your symptoms and medical history, examining you remotely via video or images you upload as needed to diagnose your condition and begin the right course of treatment. We ask questions to get the information we need to make or confirm a diagnosis and answer any questions you have.
Telehealth treatment simplifies one part of your busy life — in winter and year-round. You can schedule a telehealth appointment at Monrovia Internal Medicine & Primary Care using our virtual office. Or give us a call now to set up your first telehealth session.
